The clinic was using a manual scheduling process that often resulted in double bookings, missed appointments, and frustrated patients. I was asked to create a role-based scheduling platform for doctors, admins, and patients.
My Role
I handled all aspects of development and system architecture, implementing real-time appointment handling and role-based access for a seamless user experience.
Stacks
Used
React – built intuitive interfaces for each user type (doctor, patient, admin)
Node.js & Express – managed appointment APIs, time slots, and validation rules
JWT – used for secure authentication and user access control
Twilio – integrated SMS reminders and confirmation notifications for patients
MongoDB – stored appointment data and user records
Results Achieved
45% drop in patient no-shows
Improved coordination between staff and reception
Over 70% reduction in scheduling conflicts
Client Feedback
He delivered a rock-solid platform that just works. Our staff and patients have never been happier with how easy it is to manage appointments.
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